Shipping policy

All orders will be processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends and public holidays.

Standard shipping takes 7–15 business days after dispatch. Delivery times are estimated only. Delays may occur due to customs inspection, bad weather or logistics carrier issues.

Free standard shipping is available for all orders over $50. A flat shipping fee will be automatically calculated at checkout for orders under $50.

Buyers are responsible for all import duties, customs taxes and local clearance fees charged by your country. We cannot mark packages as gifts to avoid customs fees.

If tracking shows delivered but you have not received your parcel, please contact your local post office first. Reach out to our support within 15 days after delivery confirmation for assistance.

If items arrive damaged, please send clear photos of the package and goods within 7 days of receipt. We will cover return shipping costs and provide a free replacement or full refund.